Privacy policy for RFQ, BOM, and contact submissions

This policy explains what information Ortelvia collects through the website, why it is collected, how it is protected, and how business users can request updates or deletion.

Effective Date: September 1, 2026
Last Updated: September 2, 2026

Scope and entity

This policy applies to the Ortelvia website and commercial inquiry workflows

It covers information submitted through RFQ, BOM quote, contact, excess inventory, and consignment forms, along with related sourcing conversations initiated from the site.

Operational scope

The policy applies to Ortelvia public pages, lead forms, attachment uploads, and related follow-up handled through the website.

Business context

Most data processed through the site is business contact information, procurement details, and supporting files shared for quotation or supply review.

Policy boundary

The site is intended for B2B sourcing and technical inquiry workflows, not consumer account registration or public community features.

Information we collect

The site collects contact, procurement, and technical request data

Ortelvia only asks for the information needed to review sourcing requests, respond to inquiries, and manage fulfillment-related follow-up.

Contact and business information

Name, work email, phone number, and company name when provided through contact, BOM, excess inventory, or consignment forms.
Subject lines and message content for general inquiries or project-specific communication.
Shipping or project context voluntarily shared during quote and order coordination.

Procurement and file submission data

Requested MPNs, manufacturer names, target quantities, target prices, required dates, and packaging or date code notes.
BOM files, stock lists, and supporting documents uploaded for quotation, inventory review, or consignment discussion.
Landing page and source path information used to understand which workflow the submission came from.

Technical, security, and traffic context

Referrer and campaign parameters such as UTM tags when they are present in the request.
Hashed IP data retained for rate limiting, abuse prevention, and submission security review.
Basic server-side logs such as browser context, timestamps, and request activity used for reliability and anti-abuse checks.

How we use information

Information is used to quote, fulfill, and secure commercial transactions

Ortelvia uses submitted information only for legitimate business operations tied to sourcing, order handling, and system protection.

Prepare price quotes, availability feedback, and sourcing responses.
Review BOM uploads, stock lists, and testing requirements shared for commercial evaluation.
Coordinate order processing, packing, dispatch, and shipment tracking when business moves forward.
Send submission confirmations and follow-up messages related to the request.
Detect abuse, duplicate submissions, and other activity that may affect platform security.

Commercial confidentiality commitment

Ortelvia does not sell, rent, or disclose customer business contacts, pricing discussions, or BOM content to unauthorized third parties for marketing use.

Confidentiality and security

BOM files and sourcing data are handled as confidential business material

Uploaded engineering lists, part schedules, and sourcing files may contain commercially sensitive information. Access should stay limited to the personnel and systems involved in review and follow-up.

Restricted access

Lead records and uploaded files are intended to be accessed only by authorized internal personnel involved in sales, sourcing, or support follow-up.

Protected transfer and storage

Website submissions should be transmitted over HTTPS/TLS-enabled connections, and uploaded files are stored with controlled server-side access rather than public download links.

Attachment controls

Attachment uploads are limited by file type and size, and file references are stored separately from the public site experience.

Service providers

Limited data may be shared with vendors needed to complete the request

Ortelvia may disclose the minimum necessary information to third parties that help complete fulfillment or specialized verification.

Logistics carriers

Delivery details may be shared with carriers such as DHL, FedEx, or UPS when orders ship.

Independent testing laboratories

Part details or shipment samples may be coordinated with third-party labs only when extra testing is explicitly requested or approved.

Infrastructure and communications providers

Limited submission data may pass through hosting, storage, or email systems required to operate the site and deliver follow-up notifications.

Cookies and logs

Optional analytics run only after cookie consent

Ortelvia may use Google Analytics 4 after a visitor accepts analytics cookies. Analytics is used for aggregate page, inventory search, RFQ, and form performance review rather than behavioral advertising profiles.

Referrer and UTM parameters may be stored when they are included with a submission.
Essential browser mechanisms may be used to remember cookie preference and support form submission and site operation.
Analytics events avoid names, emails, phone numbers, company names, message content, BOM filenames, uploaded file contents, and other submitted commercial details.

Retention and rights

Business users can request access, correction, or deletion

Lead records and uploaded files are retained for commercial follow-up, recordkeeping, anti-abuse review, and legal or tax obligations. Where deletion is requested, Ortelvia may keep a minimal audit record when necessary to document the request or protect the business.

Request a copy of the business contact information you submitted through the site.
Ask for inaccurate contact details or company information to be corrected.
Request deletion of your submission data, subject to legal, accounting, security, or audit retention requirements.

Privacy contact

For privacy questions, data update requests, or deletion requests, contact the Ortelvia team through the channels below.

Support: [email protected]
Privacy: [email protected]
Operating region: Asia / UTC+8
Response window: 1-2 business days

Disclaimer

Independent distributor and information notice

Ortelvia is an independent electronic components distributor. Product names, manufacturer names, brands, marks, datasheets, and reference documents belong to their respective owners and are used only for identification, sourcing review, and quotation support. Website information is provided for B2B procurement review and does not replace manufacturer datasheets, approved engineering documentation, purchase contracts, pro forma invoices, or written quality agreements.